This policy explains what PETCART ONLINE SDN BHD 202601025971 (1688067-V) collects when you use this website, why, and what you can do about it.
Information Collected
Four categories of data pass through this site:
Personal details: name, email address, phone number, shipping and billing address.
Payment details, handled by third-party payment gateways rather than stored here.
Order details: what you bought, your order history and your preferences.
Website usage data: IP address, browser type, device information, pages visited and cookies.
Use of Information
Collected data supports five purposes:
Fulfilling and processing your orders.
Communicating with you about purchases, support or promotions.
Optimising the site and the overall customer experience.
Guarding against fraud and keeping the site secure.
Meeting legal and regulatory obligations.
Sharing
Your data is never sold or rented; it may still pass to trusted operational partners who help run this site, and to legal authorities where the law requires it, with every partner contractually bound to protect it.
Security
Safeguards include SSL encryption, secure servers and ongoing monitoring; no method of transmission over the internet is 100% secure, so no guarantee extends beyond commercially reasonable effort.
Cookies
Cookies and similar technology track site performance and personalise content; your browser can block or disable them, though some site functionality may suffer as a result.
Your Rights
Three rights sit with you at all times:
Access to, or correction of, your personal information.
Deletion of your data, subject to legal or administrative requirements.
Opting out of marketing communications whenever you choose.